Shipping policy
Shipping Policy
GetEasyBird.com currently ships to the United States. Orders are dispatched directly from our supplier's warehouse. This page sets out what shipping costs and how long it takes.
All times are in business days: Monday to Friday, excluding public holidays. Processing is the time we need to prepare and dispatch your order. Shipping is the time in transit after dispatch.
1. Delivery times and cost
Free standard shipping on every order. No minimum order value.
| Destination | Processing | Shipping | Total delivery |
|---|---|---|---|
| United States (contiguous 48 states) | 1 to 3 business days | 5 to 9 business days | 6 to 12 business days |
Carriers. Your order is delivered by USPS or a partner carrier such as SpeedX or GOFO. The carrier is selected at dispatch based on your address.
Duties and taxes. All import duties are included in the price. You will not be asked to pay anything at delivery.
PO boxes and APO/FPO addresses. We don't deliver to PO boxes and APO/FPO addresses.
2. Your right to cancel a delayed order
If we cannot dispatch your order within the processing time stated above, we will contact you with a revised date and let you choose between accepting it or cancelling for a full refund. If you do not respond and we cannot dispatch within 30 days of your order, we will cancel it and refund you in full. This is your right under the Federal Trade Commission Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435).
3. Order tracking
Once your order has been dispatched, you will receive an email with a tracking number and a link to follow your package. Tracking can take up to 48 hours to show its first scan.
4. Holidays and delays
Between mid-November and the end of December, carriers handle much higher volumes and delivery can take a few days longer. We show updated delivery estimates on the product page during this period. Delays caused by weather or carrier disruption are outside our control, but your right to cancel a delayed order for a full refund still applies.
5. Address accuracy
Please check that your shipping address is complete and correct before placing your order. We cannot change an address once the order has been dispatched, and we are not responsible for orders delivered to an incorrect address supplied by the customer.
6. Damaged, lost or missing packages
If your package arrives damaged, email us within 14 days of delivery with photos of the package and the product. We will send a replacement or refund you in full. You do not need to send the damaged item back.
If tracking shows your package as delivered but you have not received it, contact us and we will open an investigation with the carrier.
7. Contact
Email: info@geteasybird.com
Business address: Bercylaan 543, 1031 KP Amsterdam, Netherlands
Entity: CXO studio (KVK: 96261838, VAT: NL005198423B82), trading as GetEasyBird.com